

Once in Backstage View, from the menu at the left we select the command Support as shown in the image below. All you need to do is to continue reading this post.įirst of all we must select the File tab in order for us to move to Backstage View. This tools runs a series of diagnostic tests on our computer, and it helps us to set a new profile or resolves any other issues that we might have. We will need to sign in with our work or school account and then select the issue that we need help. This tool is named Microsoft Support and Recovery Assistant, where we will need to download as described below in order run it on our local computer. If you’re having Outlook troubles, especially if connecting to Office 365 hosted email, you might like to try this tool.There is a tool available where we can diagnose and fix a range of Outlook 365 problems. The Advanced diagnostic includes options for Exchange Online. Once you’ve installed and started the Assistant you’ll see these options. Turns out it’ll help with some of those if you’re using Office 365 hosted mail (Exchange Online). Since Office 365 isn’t software (it’s the marketing name for a group of Microsoft software and services) how do you know if it’ll help? Outlook for Windows, Outlook for Mac, Outlook apps for Apple or Android, ? Nowhere on the web page does it say which Outlook the tool works with. Microsoft’s web page is strangely light on really basic details like … Which Outlook?

It can fix many problems for you, or it can tell you how to fix them yourself.” It promises to “ Support and Recovery Assistant works by running tests to figure out what’s wrong. The Microsoft Support and Recovery Assistant for Office 365 sounds promising for anyone with Outlook troubles – but what does it actually do and for whom?
